Terms and Conditions

Please read these Terms of Use carefully. The following Terms of Use govern your use and access of S&F platform and the use of the Services. By accessing the platform and/or using the services, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, do not access and/or use this Platform or the Services.

Access to and use of password protected and/or secure areas of S&F Platform and/or use of the services are restricted to Customers with accounts only. You may not obtain or attempt to obtain unauthorized access to such parts of S&F platform and/or services, or to any other protected information, through any means not intentionally made available by us for your specific use. A breach of this provision may be an offence under the Computer Misuse Act (Chapter 50A) of Singapore. 

If you are below 18 years old: You must obtain consent from your parent(s) or legal guardian(s), their acceptance of these Terms of Use and their agreement to take responsibility for: (i) your actions; (ii) any charges associated with your use of any of the Services or purchase of Products; and (iii) your acceptance and compliance with these Terms of Use. If you do not have consent from your parent(s) or legal guardian(s), you must stop using/accessing this platform and using the services. 

  1. General use of Services and/or access of Platform
    1. Guidelines to the use of platform and/or services: You agree to comply with any and all the guidelines, notices, operating rules and policies, and instructions pertaining to the use of the services and/or access to the platform, as well as any amendments to the aforementioned, issued by us, from time to time. We reserve the right to revise these guidelines, notices, operating rules and policies, and instructions at any time and you are deemed to be aware of and bound by any changes to the foregoing upon publication on the platform.
    2. Restricted activities: You agree and undertake NOT to:

      (a) impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;
      (b) use the Platform or Services for illegal purposes;
      (c) attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the platform or services;
      (d) post, promote or transmit through the platform or services any prohibited materials;
      (e) interfere with another’s utilization and enjoyment of the platform or services;
      (f) use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the platform’s data or damage or interfere with the operation of another customer’s computer or mobile device or the platform or services; and
      (g) use the platform or services other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws.

    3. Availability of platform and services: We may, from time to time and without giving any reason or prior notice, upgrade, modify, suspend or discontinue the provision of or remove, whether in whole or in part, the platform or any services and shall not be liable if any such upgrade, modification, suspension or removal prevents you from accessing the platform or any part of the services.

      We reserve the right, but shall not be obliged to:

      (a) monitor, screen or otherwise control any activity, content or material on the Platform and/or through the Services. We may in our sole and absolute discretion, investigate any violation of the Terms of Use contained herein and may take any action it deems appropriate;
      (b) prevent or restrict access of any Customer to the Platform and/or the Services;
      (c) report any activity it suspects to be in violation of any applicable law, statute or regulation to the appropriate authorities, and to co-operate with such authorities; and/or
      (d) to request any information and data from you in connection with your use of the Services and/or access of the Platform at any time and to exercise our right under this paragraph if you refuse to divulge such information and/or data or if you provide or if we have reasonable grounds to suspect that you have provided inaccurate, misleading or fraudulent information and/or data.

    4. Privacy Policy: Your use of the Services and/or access to the S&F platform is also subject to the Privacy Policy as set out at https://sfsourceandsupply.com/privacy-policy/

  1. Use of Services
    1. Restrictions: Use of the Services is limited to authorized customers that are of legal age and who have the legal capacity to enter into and form contracts under any applicable law. Customers who have breached or are in breach of the terms and conditions contained herein and Customers who have been permanently or temporarily suspended from use of any of the Services may not use the Services even if they satisfy the requirements of this Clause 2.1.

    2. General terms of use: You agree:
      (a) to access and/or use the services only for lawful purposes and in a lawful manner at all times and further agree to conduct any activity relating to the services in good faith; and
      (b) to ensure that any information or data you post or cause to appear on the platform in connection with the services is accurate and agree to take sole responsibility for such information and data. S&F reserves the right to cancel or reject any use of this services at its sole discretion, including without limitation, where it deems that any transaction is fraudulent or suspects that it is fraudulent.

    3. Product Description: While we seek to provide an accurate description of the Products, we do not warrant that such description is accurate, current, or free from error. All product details are shown as for reference purposes only.

  2. Prices of Products
    1. Listing Price: The price of the products payable by a customer shall be the listing price at the time at which the order placed by the customer is transmitted to S&F through the platform.
    2. Taxes: All listing prices are subject to taxes, unless otherwise stated. S&F reserves the right to amend the listing prices at any time without giving any reason or prior notice.
  3. Ordering Confirmation
    1. Order confirmation will be confirmed upon the receiving of S&F confirmation email and order confirmation number. S&F reserve the rights to cancel the online order placed by customer subjecting to any stock unavailability.
    2. For ordering of products on S&F platform is facilitated for Singapore customers only at the moment. For overseas customers, please enquiry the products through the platform and our customer service officers will contact you.
  4. Questions and complaints
    1. If you have any questions or complaints, you may contact S&F through our email at enquiry@sfss.sg.

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